Ordering over the phone is easy and convenient.

Please call:
1-800-764-0009

Order Department Hours (Eastern Standard Time):
Monday-Friday: 6:00 AM - 3:00 AM
Saturday: 7:00 AM - 12:00 AM
Sunday: 7:00 AM - 11:00 PM

Do you have questions about your order?

Our Customer Service department is available to give you answers through several methods:

Email: custserv@biotechresearch.com

For all e-mail correspondence, please include your name, complete billing address and telephone number.

Phone:

For all heaters, please call 1-800-219-8458 (toll-free).

For all other products please call 1-800-895-0008 (toll-free).

Customer Service Hours:
Sunday: CLOSED
Monday-Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 6:00 PM

Corporate Offices:
7800 Whipple Ave. NW
Canton, OH 44767-0001

Phone: 330-494-5504
Fax: 330-497-6802

Have you encountered any problems with the Web site?

Your feedback is very important to us. For any technical information or issues regarding the site:

Email: info@biotechresearch.com

Phone: 1-800-895-0008 (toll-free)