Shipping & Returns
Shipping
We can ship to any address in the United States or Canada. Shipping is free.
Delivery Time
When you place an order with BioTech Research, your delivery date will be based on the availability of your items.
To check your Order Status:
E-mail: custserv@biotechresearch.com
Phone: (800) 895-0008 Monday-Friday 8AM to 8PM (EST).
Returns
60-day Satisfaction Guarantee. For the first 60 days after your purchase, if you're not happy for any reason with what you bought, simply return it to us with your Proof of Purchase. We offer a 3 year Parts and Labour guarantee against defects with the product.
During the 60-day guarantee period, we will send you a complete refund of the purchase price or replacement, whichever you prefer. There are no questions, and no strings attached.
The EdenPURE GEN3 Quartz Infrared Portable Heater
