Shipping and Returns Policy
We can ship to any address in the United States. Shipping costs for orders from BioTech Research® are based upon the following rates:
|Merchandise Total||Shipping & Handling|
|up to $20|
|$21.00 - $40.00|
|$41.00 - $60.00|
|$61.00 - $80.00|
|$80.00 and over|
When you place an order with BioTech Research your delivery date will be based on the availability of your items.
Do you have questions about your order?
Our Customer Service department is available to give you answers through several methods:
For all e-mail correspondence, please include your name, complete billing address and telephone number.
Phone: 1-800-895-0008 (toll-free)
Customer Service Hours:
Monday-Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 6:00 PM
60-day Satisfaction Guarantee. For the first 60 days after your purchase, if you're not happy for any reason with what you bought, simply return it to us with your Proof of Purchase. We will send you a complete refund of the purchase price or replacement, whichever you prefer. There are no questions, or strings attached.
Regrettably, we are unable to honor refund requests after 60 days.
We always use encryption technology that is standard in the industry when receiving and transferring consumer information exchanged with our sites.